Privacy Policy

Who We Are

ScanInsights is an Irish company providing AI-powered ultrasound technology and training services for cattle reproductive management. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Data Controller: ScanInsights
Address: Cullenagh, Fermoy, Co. Cork, P61 R898, Ireland
Email: info@scaninsights.org
Phone: +353 86 238 0871

Information We Collect

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, and postal address when you contact us or register for our services.
• Account Information: Login credentials and profile details for our ScanInsights App and training platform.
• Usage Data: Information about how you use our website, app, and services, including IP address, browser type, and device information.
• Training Records: Progress and completion data for our Ambassador Program and training courses.
• Payment Information: Billing details processed securely through our payment providers.
• Ultrasound Data: Scan images and related diagnostic data uploaded to our platform for AI analysis.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: To provide our services, including AI ultrasound analysis, training programs, and app access.
• Legitimate Interests: To improve our services, ensure security, and communicate relevant updates.
• Consent: For marketing communications and cookies (where required).
• Legal Obligations: To comply with applicable laws and regulations.

How We Use Your Data

We use your personal data to:

• Provide and maintain our AI-powered ultrasound analysis services
• Process registrations for training courses and the Ambassador Program
• Communicate with you about your account, services, and support requests
• Improve our technology, including AI model training using anonymised data
• Send relevant updates about our products and services (with your consent)
• Ensure the security and integrity of our platforms
• Comply with legal and regulatory requirements

Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website, app, and services (e.g., hosting, payment processing, analytics).
• Professional Partners: Veterinary professionals or agricultural advisors as required to deliver our services.
• Legal Requirements: When required by law, court order, or to protect our rights.

All third parties are contractually obligated to protect your data and use it only for specified purposes.

International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Active account data: For the duration of your relationship with us
• Training records: For certification verification purposes
• Financial records: As required by Irish tax and accounting laws
• Ultrasound data: As agreed in your service terms or until you request deletion

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@scaninsights.org. We will respond within 30 days.

Cookies

Our website uses cookies to enhance your experience and help us understand how visitors use our site. When you first visit, a cookie consent banner allows you to choose which cookies to accept.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include cookies that remember your cookie consent preference. They do not store any personally identifiable information.

Analytics Cookies

We use Google Analytics (via Google Tag Manager) to collect anonymous information about how visitors use our website. These cookies help us understand which pages are popular, how visitors navigate the site, and where we can make improvements. Analytics cookies are only set if you give your consent.

• _ga — Distinguishes unique visitors. Expires after 2 years.
• _gid — Distinguishes unique visitors. Expires after 24 hours.
• _gat — Limits the rate of requests to Google Analytics. Expires after 1 minute.

Third-Party Cookies

Some pages on our website embed YouTube videos. YouTube may set its own cookies when you interact with these videos. We have no control over these cookies. Please refer to Google's Privacy Policy for more information.

Managing Your Preferences

You can change your cookie preferences at any time by clicking the cookie icon (🍪) in the bottom-left corner of any page. You can also manage cookies through your browser settings. Note that disabling certain cookies may affect your experience on our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@scaninsights.org
Phone: +353 86 238 0871
Address: Cullenagh, Fermoy, Co. Cork, P61 R898, Ireland